Technical support via web...
Delta Loudspeakers offers to their customers a technical support
second to none. All products have a technical data sheet complemented
with an application note. The sheets are published as PDF
document form and are available on our web page under "downloads".
Technical questions concerning systems purchased can be sent
via e-mail. For this purpose we have opened an account to
which you can send your queries. We will reply as soon as
possible.
Support account:
support@deltaloudspeakers.com
General guidelines for using our technical support via e-mail
Keep your messages concise and to the point
Keep your replies concise and to the point
Avoid unnecessary comments that create e-mail traffic
Ask specific and detailed questions
Please set your e-mail program to send "text only"
messages.
Delta Loudspeakers has been dedicated to visualization of
audio signals since 1992. Till date many instruments have
been intensively used and misused. In order to acquire consistent
information from data visualization & acquisition instruments,
it is very important to understand how sound waves travel
in space and interact with the ambient. The Neutrik - Cortex
NC10-2A is a very powerful tool we frequently use when visiting
our customers. It is an authentic problem solver! This instrument
has the ability to operate with two channels simultaneously.
It also measures transmission loss in real time. When it comes
to precise measurements, such as sound pressure levels or
spectral analysis, the NC10-2A is unsurpassed in precision
and post processing capabilities via PC communication software.
Acoustic consultations...
NC10-2A - All common standards are implemented.
Level Meter EN60651, EN60804, DIN45657, PTB-approved, class
1, ANSI S1.4
Third Octave Analysis IEC1260 class 0, PTB-approved, ANSI
S1.11 Type 1
Building Acoustics Analysis ISO140, ISO717, DIN52210, ASTM
(STC, IIC...)
Reverberation Time DIN52212, ISO354 and DIN52216/ISO3382
Room Noise Criteria DIN52212, ISO354 and DIN52216/ISO3382
Sound Intensity and Sound Power DIN52212, ISO354 and DIN52216/ISO3382
Loudness DIN52212, ISO354 and DIN52216/ISO3382
*Psycho-acoustical measurements (ISO532B) are of particular
interest in our R&D lab for testing acoustical fatigue
on loudspeakers.
Sound system optimization...
Delta Loudspeakers can assist their customers to achieve the
best performance possible from the produced sound systems.
This service is a fundamental part of our business. We instruct
our representatives to communicate our technical information
and innovation. There are some tools we take with us in order
to visualize every step in a sound system optimization.The
selection of skilled representatives make the difference between
a good product and an excellent one.